Fukuoka Softbank Hawks Corporation

Introduction site information

Introduction site

This is the official website of Fukuoka SoftBank Hawks.
Get the latest news from the team, match dates, team information, ticket purchases and more.

Fukuoka Softbank Hawks WEBSITE

Services provided

It is a payment methods that allows you to pay the purchase price of the product together with the mobile phone charge.
It is a popular payment method for mobile phone users because it is possible to introduce payment methods for three carriers at once and the payment operation is easy.

• Mobile Carrier Billings

Payment methods

It is a payment methods that allows you to pay the purchase price of the product together with the mobile phone charge.
It is a popular payment method for mobile phone users because it is possible to introduce payment methods for three carriers at once and the payment operation is easy.

• Credit Card Payments
• Mobile Carrier Billings

Please give us an overview of the service.

Time sale of baseball tickets sold at Yahoo Dome and ticket sales waiting for cancellation of popular games.

Conducted test marketing for 30 games from May 2012 to July 2012. We provided a service that allows you to purchase tickets by delivering a time sale of reserved seat tickets for a predetermined match and a notification email for tickets waiting to be canceled.

Flow until ticket exchange after payment

This time, we made a collaborative proposal between our company and an EC vendor. How was it?

Without this proposal, I think the introduction would not have been in time.

When conducting test marketing from May 2012 to July 2012, we had you do the construction work in a short period of about one month from March to April 2012, but the EC vendor that you originally requested It was said that it will start in July. The W2 solution Company that you introduced did a good job, and it was really helpful.

The time to release was very short, but we were able to respond promptly.

This was the first time we had introduced Mobile Carrier Billing for three carriers, and there were many things we didn't understand, but thanks to the support of SB Payment Service, the introduction was successfully completed.

How was the introduction of our PSP service?

General seats can be used for Mobile Carrier Billing, and VIP seats such as Coca-Cola seats can be used for Credit Card Payment.
If it becomes simpler, the purchase rate will increase.

How about after the introduction?

There is a demand for popular games and core users that are hard to come by.

Currently, we are only conducting questionnaires, but I think it will be useful for understanding attributes such as the gender ratio of customers who actually visited the venue in the future. User registration is required, so I hope it can be simplified as much as possible so that many people can register.

Finally, please let us know if you have any expected functions or services.

If there are services that please our customers, such as waiting for cancellations in really popular games and discount sales, we would like to do it in the future. Currently, we are exchanging tickets at the counter, but I think it would be nice if we could do everything from purchase to admission with just a mobile phone.

Message from our company and sales staff

I think it was because of the cooperation of Fukuoka SoftBank Hawks and W2 solution that we were able to release it safely in a short time and with a lot of issues. Currently, due to the increase in smartphone users, each company is starting to support smartphone sites and payments one after another.
We were able to propose smartphone payments, which are expected to expand further in the future, and we are really pleased that this case has helped us.

Our Sales Headquarters Direct Sales Department
Person in charge / Hayashi

Customer profile

Established in 2005, Fukuoka Softbank Hawks Corporation, Ltd. is a company that manages and manages sports facilities such as baseball, and operates content distribution services such as video, audio, and data using various media.

company name	Fukuoka Softbank Hawks Corporation
URL	http://www.softbankhawks.co.jp/

EC vendor introduced this time

The W2 solution that proposes EC site construction / CRM provides a 100% self-developed multifunctional EC / CRM package with license sales type and ASP service.

company name	W2 Solution Corporation
URL	http://www.w2solution.co.jp/