Utilizing our experience as a manufacturer, we are developing our business as Japan's first D2C support company that supports clients in all scenes from product planning to manufacturing, acquisition of new customers through Internet advertising, logistics, call centers, and CRM.
We will solve the real problems that can be understood only by doing the site with high technology such as big data and AI, and the consulting team of the site thoroughness will support the customer's EC business.
Using data that only we, who are at the forefront of acquiring new customers through PR and advertising, can understand, we measure CVR through access and conversion for each ad in online advertising, including the continually optimized purchase form (EFO). There are ad aggregation functions that are suitable for the modern advertising industry. It has been highly praised by advertising operators who say, "[Because it's ecforce], we will operate it."
The more sales progress, the more you will need to monitor things like aggregation functions for each ad and member LTV. In particular, recent trends in the advertising industry have led to an increase in advertising costs per new customer acquisition, and we cannot rest assured just because the number of new customers is increasing. With ecforce, you can easily check the points you need to look at, and by understanding the current situation and implementing CRM measures to address the issues that arise from it, we support further increases in sales and profit margins.
Because we are on-site, we understand what kind of operations the call center will perform and what kind of data files will be exchanged for product shipment. The uniquely designed simple user interface is popular with many call centers and logistics personnel because it is easy to use. In addition, by setting automation, the work performed by daily operators can be automated up to 90%, and there are cases where the operator operates alone up to an annual sales of 100 million yen.
ecforce's design function allows customers to freely design the entire shop screen using HTML, CSS, and Javascript. Therefore, it is supported by many customers who operate apparel and cosmetics shops that place emphasis on branding. In addition, even for shops that handle a large number of products and SKUs, it is possible to create detailed designs for each screen. It is also equipped with news distribution functions and free page creation functions, so customers who use it as both a shop and a brand site have a high level of satisfaction.
Our greatest strength, having been in the field, is the support of EC consultants with the know-how, and even for customers who have introduced ecforce for less than a year, one in 10 companies has annual sales exceeding 100 million yen. Masu. We also offer face-to-face consultation seminars before signing a contract, and support by phone, email, and chat after signing a contract.
ecforce achieves high speed and stability of processing through its advanced technology. In addition, we make proposals that go into infrastructure such as server configuration and specifications from the perspective of performance and redundancy depending on the size of the shop, and maintain and further improve quality so that it can be used with confidence even in shops with annual sales of 10 billion yen or more. We are trying to
SBPS and ecforce are actively collaborating, supporting a wide variety of payment methods, and increasing the purchase closing rate.