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We implemented AI fraud detection to dramatically improve conversions and prevent losses due to fraud.

Our previous security measures had resulted in approximately 20% of users leaving without making a purchase, but with the introduction of AI fraud detection, this figured has decreased, and conversions have improved dramatically.

We introduced mobile carrier billing in anticipation of the popularization of smartphones and the development of cashless payments.

In addition to improving the usability of our e-commerce platform, we felt there was a great potential for mobile carrier billing coupled with growth in smartphone-based cashless transactions.

We reduced customer waiting times by introducing mobile ordering. We were also able to reduce the man-hours required to take orders at the store, improving operations.

We introduced mobile ordering, which is linked to SB Payments' Online Payment Service, leading to improvements in our operation, such as reduced waiting time for customers and reduced manhours spent taking orders at the store.

By implementing smartphone refueling at gas stations, we have improved the process so that it can be completed quickly from order to payment.

In the past, customers had to pay in cash, which was a hassle, but the introduction of the smartphone refueling system has simplified fueling operations and reduced the time it takes.

Go directly to the entrance gate without buying an entrance ticket from the ticket vending machine, and enter the park simply by touching the transportation IC on the gate. Gate payment eliminates queues when purchasing admission tickets to Shinjuku Gyoen National Garden.

By changing a part of the gate to a gate that supports the payment service of SB Payment Service, we were able to save the time of "waiting in line at the ticket vending machine to purchase an admission ticket", which led to a reduction in the queue at the time of entering the park. .

Cashless ticket sales increase convenience and eliminate the time customers must spend waiting before they are admitted. In addition, reduced labor means less workload for staff.

SB Payment enables both payments for online advance ticket sales and cashless payments at ticket vending machines in stores, resulting in a reduction of staff workload.