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GungHo Online Entertainment Co., Ltd.

A safe, secure, and smooth payment environment that supports Japan's largest membership site is an important key.

GungHo Online Entertainment Co., Ltd. is a comprehensive entertainment company that provides community services such as diary, avatar, and chat, including the online RPG "Ragnarok Online", which boasts the largest number of members in Japan.

We have developed payments that members of the online amusement park "GungHo Games" operated by GungHo Online Entertainment Co., Ltd. can use with peace of mind, and various payment methods such as credit cards, e-commerce, prepaid cards, and Edy. Is provided.

Providing a variety of payment schemes with a single interface

GungHo Games" manages billing by assigning "GungHo IDs" to users of online games and content, and currently* there are approximately 3 million GungHo IDs issued.

In order to purchase paid online games and items to be used in online games, you need to purchase the virtual currency "Gungho Coins" in advance. SB Payment Service offers multiple payment methods such as credit cards, prepaid cards, and e-money as a way to purchase "Gungho Coins" in We offer them all together.

The beauty of SB Payment Service lies in its ability to provide the same multiple payments in a one-stop shop.
Clicking on "Buy GungHo Coins" will take you to the SB Payment Service payment system, which will display the menu required for the user's choice of payment methods, such as credit card or e-money.
A menu that provides a variety of payment options in a single interface is essential for activating a pay site that attracts a large number of users.

GungHo Online Entertainment Co., Ltd. For the needs of customers who want to add more new payments, of course, they can easily add payment methods by simply adding the settings, and there is no need to change or reconnect the system each time they add more payments.
The single interface is highly regarded for its ability to support a variety of options, such as card number storage and recurring billing, while maintaining the convenience of connectivity.

[Note] As of December 2008

The important factor is ensuring safety. Credit card payment is "3-D Secure"

In addition to user convenience and service scalability, the top priority is security. To further enhance safety, 3-D Secure, which strengthens identity authentication with a password, is required for credit card payments.
SB Payment Service proposed a system that would completely isolate GungHo Online Entertainment Co., Ltd. 's center without leaving any data behind, and SB Payment Service was deemed to be a safe option.

Additionally, the handling of credit card numbers was one of the deciding factors in choosing SB Payment Service.
SB Payment Services offers an option to store entire card numbers, called the "Card Information Storage Service," and has been managing card numbers for GungHo Online Entertainment Co., Ltd. since the company introduced virtual currency in 2006.
SB Payment Service not only complies with ISMS (Information Security Management System), but was one of the first in Japan to comply with PCI DSS, the international standard for protecting credit card information, and strives to provide safe and secure management and operations.

In addition, when a game like "GungHo Games" receives access from a large number of users throughout the day, system stability and processing performance are also major selection criteria. We believe that the redundancy of SB Payment Services' system and its transaction processing performance, which is among the best in Japan and is used by major portals such as Yahoo!, were also highly evaluated.

Stable operation due to close cooperation. With a view to improving the level of the entire industry

Ensuring safety and stable operation are partly due to collaborative work.
In addition to system-side measures such as detection of unauthorized access, for events that require human judgment at the end, we will work closely with GungHo Online Entertainment Co., Ltd. to avoid unauthorized use and obstacles. I have been trying hard.

"We hope that our efforts will be a catalyst for strengthening the security of the entire industry.
In the card industry, information on unauthorized access is disseminated to maintain overall security.
In the same way, I think that the method of stopping access that we saw as fraudulent can be utilized not only in the game industry but also in other business formats.
Information sharing is important.
We will also make efforts to foster healthy game users and content. "(Mr. Naoki Aoyama, Deputy General Manager, First System Operations Department, Customer Service Division, GungHo Online Entertainment Online Division)

Ensuring security does not end with the introduction of security technology.
It is maintained by continuous strengthening and stacking, and the comfort and safety of online amusement parks is based on this attitude.

GungHo Online Entertainment Mr. Aoyama (left) Hongo (right), General Manager of Our Service Division

GungHo Online Entertainment Mr. Aoyama (left)
Hongo (right), General Manager of Our Service Division


Customer profile

company name GungHo Online Entertainment Co., Ltd.
Site name Online amusement park GungHo Games
URL http://www.gungho.jp/
Online amusement park GungHo Games

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