A safe, secure and smooth payment environment supporting one of Japan's largest membership sites

Providing a variety of payment schemes with a single interface

GungHo Games assigns a "GungHo ID" to users of online games and content to manage billing, and currently* there are approximately 3 million GungHo IDs issued.

In order to purchase paid online games or items to use in online games, you must first purchase the virtual currency "GungHo Coin." SB Payment Service offers multiple payment methods for purchasing "GungHo Coin," including credit cards, prepaid cards, and electronic money.

The beauty of SB Payment Service is that it offers the same multiple payment options in a one-stop shop.
Clicking on "Buy GungHo Coins" takes the user over to the SB Payment Service payment system, which displays the menu required for the user's choice of payment methods, including credit card and e-money.
A menu offering a variety of payment options in a single interface is essential for activating a pay site that attracts a large number of users.

GungHo Online Entertainment Co., Ltd. In response to the needs of customers who want to increase the number of new payments, payment methods can be easily added by simply adding additional settings, eliminating the need to change or reconnect the system each time a new payment is added.
The single interface is highly regarded for its ability to support a variety of options, such as card number storage and recurring billing, while maintaining the convenience of the connection.

The important factor is ensuring safety. Credit card payment is "3-D Secure"

In addition to user convenience and service scalability, the top priority is security. To further enhance safety, 3-D Secure, which strengthens identity authentication with a password, is required for credit card payments.
SB Payment Service proposed a system that would completely isolate GungHo Online Entertainment Co., Ltd. 's center without leaving any data behind, and SB Payment Service was deemed to be a safe option.

Additionally, the handling of credit card numbers was one of the deciding factors in choosing SB Payment Service.
SB Payment Services offers an option to store entire card numbers, called the "Card Information Storage Service," and has been managing card numbers for GungHo Online Entertainment Co., Ltd. since the company introduced virtual currency in 2006.
SB Payment Service is committed to safe and secure management and operation, not only by complying with ISMS (Information Security Management System) but also by being one of the first companies in Japan to comply with PCI DSS, the international standard for protecting credit card information.

In addition, when a game like "GungHo Games" receives access from a large number of users throughout the day, system stability and processing performance are also major selection criteria. We believe that the redundancy of SB Payment Services' system and its transaction processing performance, which is among the best in Japan and is used by major portals such as Yahoo!, were also highly evaluated.

Stable operation due to close cooperation. With a view to improving the level of the entire industry

Mr. Aoyama (left), GungHo Online Entertainment
Mr. Hongo (right), General Manager of the Service Division of our company

Ensuring safety and stable operation is in part a result of collaborative efforts.
In addition to dealing with system-side issues such as detecting unauthorized access, we have worked closely with GungHo Online Entertainment Co., Ltd. to prevent unauthorized use and disruptions in the first place for issues that ultimately require human judgment.

"We hope that our efforts will serve as a catalyst for strengthening security across the industry.
The card industry distributes information about unauthorized access to ensure overall security.
We believe that the same method we use to block access that we deem fraudulent could be utilized not only in the gaming industry, but in other business sectors as well.
Sharing information is important.
We will continue to make efforts to foster healthy game users and content." (Aoyama Naoki, Deputy Director of the First System Operations Department, Customer Service Division, Online Business Division, GungHo Online Entertainment)

Ensuring safety does not end with simply implementing security technology.
This is something that is maintained through continuous reinforcement and accumulation, and the comfort and safety of our online amusement park is based on this attitude.