Special plan for the funeral industry: Reduce fees and eliminate reliance on individual expertise.

Tahara Jupposha is a specialized funeral home founded in 1955 in Tahara City, Aichi Prefecture. We handle all aspects of funerals with heartfelt care. We will continue to strive to earn the trust of the local community.

What challenges did you face before implementation?

The payment terminals we used previously required an app to be installed and also necessitated a network connection via tethering.
Furthermore, there was the inconvenience of having to go to the location in person to collect payments, as the person who had the app installed had to do so.
High transaction fees, exceeding credit card limits for large payments, and the risks associated with managing cash were also identified as challenges.

Why did you choose to install SB Payment Service (SBPS) payment terminals?

I first learned about SBPS's payment terminals and special plans for the funeral industry when I saw a flyer at an industry association committee meeting in Tokyo, and when the vice-chairman of the committee recommended them.
We decided to adopt this system because we valued its low fees (especially for Visa and Mastercard), its wireless communication capabilities with a standalone device, its ease of operation, and its portability for anyone.

What changes have you seen since the implementation?

Flexible payment processing on-site has become possible, improving operational efficiency.
Furthermore, it led to reduced fees and mitigated cash management risks.

What has the customer reaction been like?

Among funeral expenses, PayPay is the most frequently used payment method for small amounts such as flowers.
The demand for Credit Card Payment is also increasing, and they are being used without hesitation, especially among people in their 50s.
Furthermore, since family funerals tend not to accept monetary condolences, it is not uncommon for people to choose to pay by card instead of cash.

What do you think is the significance of cashless payments in the funeral industry?

While introducing cashless payment may not be a "weapon" that customers use to choose a funeral home, it can help secure repeat customers because they can earn points when paying by card.
From a funeral home's perspective, there's a significant advantage in not having to handle large sums of cash.
I believe that accepting card payments provides a sense of security to bereaved families who are worried about the deceased's bank account being frozen, as it offers them temporary financial relief.