Identity authentication services are services that make Credit Card Payment on the Internet more secure. The 3-D Secure identity authentication service is a service that authenticates the identity of the cardholder by entering the password registered in advance with the card issuer in addition to information such as the credit card number and expiration date at the time of payment. In addition, since September 2021, we have provided EMV 3-D Secure, which allows only those who are suspected of unauthorized use to authenticate themselves with a one-time password.
In addition, according to the Credit Card Security Guidelines [version 6.0], it is mandatory to introduce EMV 3-D Secure to all e-commerce sites in principle from April 2025.
The number of fraudulent credit card transactions on the Internet is increasing.
The identity authentication service authenticates cardholders using a password or one-time password that only they know, thereby preventing fraudulent users from making "spoofed" payments using stolen cards, etc.
We also offer other fraud prevention solutions.
When a credit card is used by a third party, the card company will refuse to pay the merchants for the sale (a chargeback).
In principle, card companies do not issue chargebacks for payments that have gone through personal authentication. (There are some exceptions and rules for each brand)
EMV 3-D Secure analyzes multiple data points in real time to determine possible unauthorized use, including credit card usage history, the device used by the person making the card payment, as well as the delivery address for the product at the time of purchase. Authentication will only be performed on cardholders suspected of fraudulent use.
Cardholders not suspected of fraudulent use can save the trouble of verifying their identity, making for smoother transactions.
The EMV 3-D Secure brands (service names) supported by our company are as follows.
・VISA (VISA Secure)
・MasterCard (ID Check)
・JCB (J/Secure)
・American Express (SafeKey)
・Diners (ProtectBuy)
Available from PC and smartphone.
This is an example of how to use identity authentication. If the card company determines that the risk is low, the card company screen may not be displayed.
EMV 3-D Secure
Regarding the use of EMV 3-D Secure (3-D Secure 2.0), some items that were previously considered optional are now mandatory due to changes in international brand regulations.
The addition of linkage items is necessary to increase the accuracy of 3-D Secure authentication and improve the customer experience.
For the time being, it will be authenticated even if the items are not linked, but there is a possibility that an error will occur in the future. Since this is an item that requires cooperation in principle from the perspective of countermeasures against unauthorized use, please respond as soon as possible in conjunction with the mandatory introduction of EMV 3-D Secure.
① The customer selects Credit Card Payment on merchants 's payment methods selection screen.
②The customer enters their personal information on merchants 's customer information input screen.
③The merchants uses our identity authentication service to obtain a "card user payment information token."
When obtaining a "Card User Payment Information Token", please provide the following information 1 and 2 as "Personal Authentication Information".
④ The customer confirms their personal information on merchants 's customer information confirmation screen.
⑤ merchants sets the "card user payment information token" obtained in ③ and makes Link Type purchase request to our company.
⑥ If merchants applies for the new screen (※), the customer will be asked to enter the following information 1 and 2 on our Link Type payment information input screen (in this case, there is no need to set the "Card User Payment Information Token" in ⑤ above).
If merchants has not applied for the new screen (※), they will be asked to enter the information excluding 1 and 2 (in this case, it is necessary to set the "Card User Payment Information Token" in step ⑤ above).
(※)The new screen is currently being prepared.
⑦Our company extracts information 1 and 2 using the “card user payment information token” and sends information 1 and 2 to the card company (the card company performs authentication processing).
When merchants use the new screen, customers will be asked to enter the following information 1 and 2 on our Link Type payment information input screen (⑥ above).
① The customer selects Credit Card Payment on merchants 's payment methods selection screen.
②The customer enters their personal information on merchants 's customer information input screen.
③The merchants uses our identity authentication service to obtain a "card user payment information token."
When obtaining a "Card User Payment Information Token", please provide the following information 1 and 2 as "Personal Authentication Information".
④ The customer confirms their personal information on merchants 's customer information confirmation screen.
⑤ merchants sets the "card user payment information token" obtained in ③ and makes an API type payment request to our company.
⑥ Our company extracts information 1 and 2 using the “card user payment information token” and sends information 1 and 2 to the card company (the card company performs authentication processing).
If you are considering introducing payment
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Please contact us to download detailed information about our services and to discuss costs and implementation.
Delivered by SB Payment Service
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