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Display based on the Fund Settlement Law

Name of prepaid payment instrument Creative point
Name / trade name or name SB Payment Service
Payable amount, etc.

(1) The monthly purchase limit is as follows. (1 yen = 1 creative point)

  • If you are under 13 years old on the date of purchase: 5,000 yen
  • If you are between 13 and 20 years old on the date of purchase: 10,000 yen
  • If you are over 20 years old on the date of purchase: 100,000 yen

(2) The upper limit of the unused balance after purchase is as follows.

  • Under 13 years old: 5,000 yen
  • 13 to 20 years old: 10,000 yen
  • For those over 20 years old: 100,000 yen

For details, please refer to the Creative Point Terms of Use.
Validity period 1 year from the date of last purchase or the date of last use
Range of facilities or locations that can be used It can be used on the following sites managed by Digital Hearts Co., Ltd.
URL: https://cross-tribe.jp
Precautions for use As a general rule, creative points cannot be refunded.
For details, please refer to the Creative Point Terms of Use.
How to check unused balance You can check the unused balance in "Balance Inquiry / History Confirmation" in the member menu.
For details, refer to the help "Balance Inquiry / History Confirmation".
Terms and conditions Creative point usage agreement
Complaints or consultation counter

For inquiries, please use the email address below or the inquiry form provided on each site.
* In principle, we accept inquiries using the inquiry form. Thank you for your cooperation.
Digital Hearts Co., Ltd.
Cross Tribe Management Team
Location: 3-20-2 Nishi-Shinjuku, Shinjuku-ku, Tokyo Tokyo Opera City Building 32nd floor
mail: mail: prj_ct@digitalhearts.com
URL: URL: http://www.digitalhearts.co.jp

Creative point usage agreement

Article 1 (Purpose)

This agreement is for when you use Creative Points (hereinafter referred to as "CP"), which is a prepaid payment method issued, managed and operated by SB Payment Service (hereinafter referred to as "our company") on the website. The customer (hereinafter referred to as "user") shall conduct transactions related to CP in accordance with this contract.

Article 2 (About purchasing CP)

  1. The purchase of CP will be converted as 1 yen per CP.
  2. The maximum amount of CP that users can purchase in a month is as follows.
    • If you are under 13 years old on the date of purchase: 5,000 yen
    • If you are between 13 and 20 years old on the date of purchase: 10,000 yen
    • If you are over 20 years old on the date of purchase: 100,000 yen
  3. The upper limit of the unused balance after purchase of CP that can be held by the user is as follows.
    • Under 13 years old: 5,000 yen
    • 13 to 20 years old: 10,000 yen
    • For those over 20 years old: 100,000 yen
  4. When a user purchases a CP, he / she shall apply by the method prescribed by the Company.
  5. If the user is a minor, the consent of a legal representative such as a parent or guardian shall be obtained each time the CP is purchased and used, and if the minor user purchases and uses the CP, it is legal. It is considered that the prior consent of the agent has been obtained.
  6. When purchasing a CP, the sales contract shall be concluded when the user applies by the prescribed method and all the electronic information of the CP related to the purchase is recorded.
  7. The user may not assign, pledge or otherwise pledge the contractual status under this agreement.

Article 3 (When not available for purchase)

Users will not be able to purchase CP in the event of a system failure due to a disaster, system maintenance or inspection, safety management measures, or if the Company deems it appropriate to suspend CP transactions.

Article 4 (About display items)

Prescribed items such as the balance of CP purchased by the user will be displayed on the website by the prescribed operation.

Article 5 (About the use of CP)

  1. The user can use it in accordance with this agreement only at the member stores designated by the Company.
  2. When the user uses CP, the transaction shall be completed when the CP usage confirmation is displayed on the website. In addition, it is considered that this will have the same effect as when the same amount of money as the CP is paid to the member store.

Article 6 (About CP expiration date)

The CP is valid for one year from the date of the user's last purchase or the date of the last use.

Article 7 (Regarding member store transactions)

  1. The Company shall not be liable for any problems that arise between the user and the member store regarding the products or services provided by the transaction between the user and the member store. In addition, after purchasing or using the GP, the CP cannot be refunded or reissued for any reason such as invalidation, cancellation, cancellation of the transaction.
  2. After using CP, the user will check the usage amount and balance after use on the website at any time. If there is no objection at that time, only those who acknowledge that the transaction has been completed normally will be considered.

Article 8 (Regarding user compliance matters, etc.)

  1. The user shall not perform the following acts.
    1. (1) Use CP for purposes that are illegal, fraudulent, or offensive to public order and morals.
    2. (2) Use CP when there is a forgery, alteration, or suspicion of CP.
    3. (3) Transfer the CP without going through the procedures prescribed by the Company.
    4. (4) Use CP in addition to the products or services specified by the Company.
  2. When the user becomes aware of the facts in each item of Paragraph 1, he / she shall immediately notify the Company and respond according to the procedures prescribed by the Company.

Article 9 (Suspension of CP use)

  1. The Company shall be able to suspend all or part of CP use without prior notice to the user if it is determined that any of the following applies.
    1. (1) When there is a suspicion that the CP has been forged, altered, or illegally created.
    2. (2) When a system failure occurs.
    3. (3) When performing system maintenance management related to CP management.
    4. (4) When the use of the operating equipment related to the user's CP violates or is likely to violate this agreement.
    5. (5) In addition to the items listed in the preceding items, when there is a legitimate reason for restricting use.
  2. The Company shall not be liable for any disadvantage or damage caused to the user due to the suspension of use of the CP specified in the preceding paragraph.

Article 10 (About CP refund)

  1. Refunds shall be made only in the following cases.
    1. (1) When the CP should be refunded by law.
    2. (2) When there is a reason that we should judge that it is unavoidable.
  2. If any of the reasons set forth in the preceding paragraph applies, the user shall apply for a refund to the Company according to the prescribed procedure. As a result, the Company will refund the equivalent amount of the balance (including the balance that the Company has granted to the holder free of charge) to the user in accordance with the law.
  3. The Company shall be able to refuse the refund if the user who requested the refund pursuant to the preceding paragraph cannot be confirmed to be a legitimate GP holder.
  4. Regarding refunds due to circumstances that occur to users, we will refund the amount after deducting our prescribed fee.

Article 11 (Cancellation of CP transaction by user)

  1. When the user cancels the CP transaction, the procedure prescribed by the Company shall be followed.
  2. In the case of the preceding paragraph, the Company will not refund the unused balance of CP.

Article 12 (Notice of cancellation of CP transaction by the Company)

If the user falls under any of the following items, the Company shall be able to notify the cancellation of the CP transaction based on this agreement without prior notice or notification. In this case, the user cannot use or purchase CP including the unused balance after the fact.
(1) When you violate this agreement.
(2) When we judge that it is not appropriate as a CP user.

Article 13 (Termination of CP transactions by the Company)

  1. The Company may terminate all CP services and terminate the handling of CP based on this agreement with the user due to circumstances such as revision and abolition of laws and regulations, changes in social conditions, and other changes in various circumstances surrounding the Company.
  2. In the case of the preceding paragraph, the Company will publicly announce the facts and CP refund method by posting on the website etc. or other methods.
  3. If any of the above applies, the Company shall set a refund period of 6 months or more and shall not refund after the period has elapsed.

Article 14 (Limitation of Liability)

If CP cannot be used, the Company shall not be liable for any damage caused to the user.

Article 15 (Handling of personal information)

  1. When we acquire and manage personally identifiable information such as the user's name and address, information on payment methods required for payment, user's payment history, etc. (hereinafter referred to as "personal information") Will comply with relevant laws and regulations, strictly manage the personal information, and build a system that prevents unauthorized duplication or removal by employees.
  2. The Company shall immediately notify the user through the member store in the event of unauthorized access, loss, falsification, or leakage of the personal information managed or the database containing the personal information.
  3. The provision of personal information to a third party by the Company is when the user consents or is necessary for business and there is no risk of infringing the legitimate interests worthy of the protection of the user, etc. , Only when there is the consent of the other party, when the submission is required by the provisions of various laws and regulations, and when it is necessary for the public interest equivalent to it, and the confidentiality obligation shall be fully considered when providing it.
    1. (1) When the user agrees.
    2. (2) When there is no risk of infringement of legitimate interests worthy of protection of the user, etc., which are necessary for business.
    3. (3) When submission is required by the provisions of various laws and regulations, or when it is necessary for the public interest equivalent to it.
  4. The Company shall indemnify the damage suffered by the user in the event of causing damage to the user by violating this article.

Article 16 (Regarding the court of jurisdiction)

In the event of a dispute between the Company and the user regarding transactions based on this agreement, we agree to make the Tokyo District Court the exclusive agreement jurisdictional court of the first instance.

Article 17 (About consultation desk)

For inquiries and consultations regarding CP, please contact the member store window, our website, or the dedicated call center.

Article 18 (About change of contract)

  1. When changing this agreement, the user shall be notified in advance by the prescribed procedure.
  2. If the user purchases or uses the GP after changing this agreement, it is considered that he / she has agreed to the change of the agreement.

that's all
Established on June 26, 2013

The issuer

SB Payment Service
1-9-2 Higashi-Shimbashi, Minato-ku, Tokyo Shiodome Sumitomo Building 25F

Merchant

Digital Hearts Co., Ltd.