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Notice regarding refund of "Creative points"

December 16, 2015
SB Payment Service

We would like to express our sincere gratitude for your continued patronage.

The service "Cross Tribe" operated by Digital Hearts Co., Ltd. (Headquarters: Shinjuku-ku, Tokyo, President and CEO Jun Yamamoto), who has adopted our "Virtual currency", is now available on November 30, 2015. It was finished on Monday.

Along with this, we will refund the balance of unused points for the virtual currency "Creative Points" issued by our company based on Article 20, Paragraph 1 of the Fund Settlement Law as follows.

Prepaid payment instrument issuer with refund

SB Payment Service

Types of prepaid payment methods eligible for refund

Creative Point (CP)

Refund offer period

December 16, 2015-June 16, 2016
* Creative point holders who are not offered during the above period will be excluded from the refund procedure.

Inquiries regarding refunds

address 25F, Shiodome Sumitomo Building, 1-9-2 Higashishinbashi, Minato-ku, Tokyo
Point desk Tel 03-6889-2126
Reception time 9:30 am to 5:30 pm (excluding weekends and holidays)

Refund request method

  1. Please call the above inquiry window.
  2. We will send you the prescribed documents, so please fill in the required items and return it in the enclosed envelope together with the identity verification documents.

Refund method

After confirmation by our prescribed procedure, we will transfer the amount equivalent to unused points to the specified customer's account.
In addition, we will bear the transfer fee.

that's all