ITOCHU ENEX Co., Ltd.

ITOCHU ENEX Co., Ltd., Ltd. is a fuel trading company engaged in the sales business of petroleum products and LP gas, and the power generation and sales business of electric power. In April 2020, we started a demonstration experiment of the "smartphone refueling" service at our affiliated gas stations (as of July 2020, it is being conducted at two stores nationwide). "Smartphone refueling" allows customers to make refueling reservations in advance from the mobile order system "Putmenu" linked with SBPS's payment service, and after arriving at the gas station, refueling is possible simply by reading the QR code of the refueling machine. It is a service that becomes. You can speedily complete the process from ordering to settlement by eliminating the troublesome machine operations at gas stations. In addition, there are many merits such as cost reduction of capital investment at gas stations and CO2 reduction by making slips paperless.

At gas stations, we have received comments from customers that it is difficult to understand and use the ordering machine. In addition, when paying in cash at the time of payment, there was an issue of simplifying and shortening the refueling operation, such as having to go to the payment machine for change. By introducing "smartphone refueling", customers can slowly place refueling orders from their homes or workplaces with their smartphones, and after coming to the store, they only need to refuel, and a series of steps up to refueling at a conventional gas station. I thought that the operation could be greatly simplified.